Dog Dies After Grooming at Spot’s Pet Supply & Dog Wash in Donelson – Owner Andy Baker w/Jules Woodson

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Alice, whose last name we’re not using to protect her privacy, says she took her dog to Spot’s Pet Supply & Dog Wash in Donelson to be groomed.  The newly opened store is owned by Andy & Chad Baker, who also own The Dog Spot.

Alice says when she picked up her dog from being groomed, she was sitting in a position like the one below, and wouldn’t walk on her own through the double doorways, which didn’t immediately raise an alarm, because she was  sometimes scared of doorways, and it was an unfamiliar place. Due to Lucy’s size (a 110 lb Great Pyrenees), Alice had already asked them to assist in getting Lucy in her Highlander SUV, which they did – but they didn’t tell Alice that Lucy wasn’t moving on her own – two employees simply picker her up and placed her in the SUV.

When she was getting Lucy out of the vehicle, she noticed that she was paralyzed, and couldn’t move her legs on her own. According to Alice’s veterinarian, Lucy suffered a spinal cord injury. Lucy was reportedly healthy before being dropped off at Spot’s Pet Supply & Dog Wash. She says that no one from the business called her or sought out veterinary care for the beloved family pet.

Alice’s daughter walking Lucy

Sadly last night, Alice held her dog while she passed by euthanasia, due to the extent of the injury. The veterinarian said that Lucy was in pain, and she would have likely never be able to walk, run, move, go to the bathroom, or do anything other that sit in a single spot, without a human doing it for her, 24 hours a day.


When Alice asked to speak to management, she was eventually able to speak to Andy Baker via phone, who is one of the owners of Spot’s Pet Supply. He was in Colorado, but offered to cut his trip short.

Scoop: Nashville was able to find out that Andy Baker (who is married to Lauren Spitz), has been in Colorado spending the week with Jules Woodson. The two were spotted together in Colorado last weekend, including in Glenwood Springs on Friday, Snowmass Village on Saturday, and the Colorado Mining Exchange Hotel, in Colorado Springs, on Sunday (registered in her name as Jules Capps). Sources confirm reservations were made on Baker’s card for at least one of the nights. Here is a photo of the two of them together.

We also received several texts from a source, confirming that he was staying with Jules:

UPDATE: Just before 8PM, Spot’s Pet Supply shared this update on their social media:

“We wanted to give an update that we have been in communications throughout today with Alice Perez regarding her dog’s experience at our Donelson location yesterday. Our staff made the decision to accept the dog into our care for grooming yesterday although the dog was in both negligent condition and questionable health. (see photos of pus coming out of the dog’s ears below from the groomer) We returned the dog to Perez yesterday and were contacted by her this morning that she euthanized the animal due to extensive spinal injury. Our team stands by the fact that this did not occur while the dog was in our possession. We have requested the deceased dog’s medical records from the veterinarian but they will not release the records without Perez’s consent. We have also directly requested this from the owner and hope to receive this information to validate the negligent condition of the dog when we are slated to meet with Perez tomorrow. To date, the owner has presented a receipt from yesterday’s vet appointment but no documentation of the dog’s previous condition. Lucy the dog left in the same physical condition that she came in with the only update being that she was freshly groomed.
Thank you for your concern and feedback and we will keep you all updated on the progress of this incident.
– Spot’s Pet Supply Staff”

Photo: Spot’s Pet Supply

This is a developing story, and Spot’s has not yet replied to our request for comment. We have covered the Baker’s other business, The Dog Spot, in several previous stories:

Chihuahua dies at The Dog Spot: East Nashville, Dog’s Owner Responds; Letter to The Dog Spot Published

The Dog Spot Shuts Down Social Media Reviews, Posts, & Entire Facebook Page; Baker Twins (DogSpot Owners) Harass Neighbors & Tenants

The Dog Spot files a NEW $1.2 Million Lawsuit for Defamation & Against Their Competitors.

JUST IN: Judge Dismisses The Dog Spots $2,000,000 lawsuit against bad Yelp review

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