UPDATED-REVERSED!: Postmates – New Policy: Call the Customer on EVERY Substitution, ignore in-app choices

UPDATED: Just a few moments ago, we received feedback that Postmates is now reversing this new policy, which was only hours old – in part to the attention we brought to it. Our Post had over 5,000 shares across social media in just over an hour, and we are glad to hear about this update. Thank you, Postmates for listening to your customer base. An email is going out to the CS/OS/JS Employees as this is being posted. We’re working on a new post for later today, a follow up…