UPDATED: Just a few moments ago, we received feedback that Postmates is now reversing this new policy, which was only hours old – in part to the attention we brought to it. Our Post had over 5,000 shares across social media in just over an hour, and we are glad to hear about this update. Thank you, Postmates for listening to your customer base. An email is going out to the CS/OS/JS Employees as this is being posted. We’re working on a new post for later today, a follow up…
Tag: Order Support
Postmates: Remote Order Support – Behind The Scenes
This story isn’t ‘directly’ related to East Nashville – but rather for the Postmates that work in East Nashville. We came across this information from another tipster who still works within the Postmates infrastructure, and wanted to shed some light on how one group within the new startup operates – and why Postmates do some of the things they do – these are the folks that can make or break a Postmate’s day. Meet Remote Order Support Group. These folks are not Customer Service, or Job Support, but rather the…