Oh Cameron, welcome to Nashville. We were around when you were here the first time, when you come to launch Postmates into our great city – what you don’t know is the absolute shambles that Andre left for you to find. Don’t worry it’s not like you’ll notice anything suddenly – it’s a lot of small things that you’ll notice over time – not that you’ll probably be here long enough to care but at any rate we feel compelled to let you in on the Nashville Funhouse that is…
Tag: Andre Moore
Postmates: Courier Schedules Going Away
Previously we told you about some of the shakeups and controversy happening over at deliver-anything-to-your-doorstep ‘Postmates’, and their couriers, which many of us here in East Nashville have learned to rely on religiously, to snag anything from groceries, to dinner, to some emergency Plan B for the morning after, or even a bong delivered to East Nashville. After publishing some of their ‘behind the scenes’ tips we had from local couriers and remote customer service reps that work here in Nashville, we recently received a new tip – Couriers will…
Postmates Behind The Scenes Vol II: Remote Order/Call Support Uncensored 2nd Edition
UPDATED NEWS: Courier Schedules Going Away, too! Previously we introduced you to “Postmates: Remote Order Support – Behind The Scenes” and now it’s time for an update to the original article, a ‘2nd Edition’, or sorts. Since our original post we’ve received so many updates and additional information, we felt it was time to s hare it with you! There are NO Schedules – Work When you want, how long you want, break when you want! Let start with a notable decision that Postmates made recently – one that was…
Postmates: Remote Order Support – Behind The Scenes
This story isn’t ‘directly’ related to East Nashville – but rather for the Postmates that work in East Nashville. We came across this information from another tipster who still works within the Postmates infrastructure, and wanted to shed some light on how one group within the new startup operates – and why Postmates do some of the things they do – these are the folks that can make or break a Postmate’s day. Meet Remote Order Support Group. These folks are not Customer Service, or Job Support, but rather the…
Nashville Postmates Uncensored: How they really feel about you, your tips and the restaurants – & Community Manager Andre Moore
Sometimes we just have to wonder what Nashville Postmates manager Andre Moore was thinking when he hired/approved some of these folks to be Postmates. As their community manager, even if he didn’t have a direct role in making the final decision – he has observed this behavior over and over and they remain in the good graces of Postmates. Imagine seeing or hearing your employees or contractors under you making disparaging comments about customers, the merchants, and constantly complaining about tipping, and making a habit of declining orders and getting…
Nashville Postmates: The Stoner’s Delight – Funny Texts Edition!
While our local team of do-gooders at the Nashville Postmates recently took some heat for passing along restaurant tip surcharges of 20% to it’s customers and still expecting a tip of their own (more on how they feel about tips tomorrow) – while telling the merchants they were absorbing the costs within the company – the actual delivery drivers themselves – the ones that you and I would interact with, are just your normal group of fun-loving individuals. We’ve read over months of communications given to us by a former…